{"id":1196,"date":"2026-08-24T04:55:20","date_gmt":"2026-08-24T04:55:20","guid":{"rendered":"https:\/\/salary-hero.com\/?post_type=career&#038;p=1196"},"modified":"2026-08-24T04:55:20","modified_gmt":"2026-08-24T04:55:20","slug":"tech-operation-analyst","status":"publish","type":"career","link":"https:\/\/salary-hero.com\/ms\/career\/tech-operation-analyst\/","title":{"rendered":"Analis Operasi Teknologi"},"content":{"rendered":"<h3>Perihalan kerja<\/h3>\n<p>Sebagai Penganalisis Operasi Teknologi, anda akan menyokong tugasan operasi harian, membantu menyelesaikan isu sistem, dan berkembang menjadi penghubung penting antara pasukan teknikal dan pengguna perniagaan. Anda akan bekerjasama rapat dengan ahli pasukan senior yang akan membimbing dan menjadi mentor anda semasa anda membina kemahiran anda merentasi ekosistem fintech kami. Peranan ini melaporkan kepada Pengurus Operasi Penyelesaian dan Teknologi.<\/p>\n<p>Misi Salary Hero adalah untuk memupuk kesejahteraan dan keterangkuman kewangan untuk semua. Produk Gaji atas Permintaan kami menawarkan pekerja akses fleksibel kepada gaji mereka, membantu mereka menguruskan perbelanjaan tak dijangka di antara waktu gaji.<\/p>\n<h3>Tanggungjawab Utama:<\/h3>\n<ul>\n<li>Membantu menyelesaikan masalah pengeluaran, termasuk gangguan sistem dan ralat integrasi, serta mengeskalasi kes kompleks kepada jurutera kanan.<\/li>\n<li>Menyokong siasatan punca masalah di bawah bimbingan jurutera senior, dan membantu menjejak isu berulang.<\/li>\n<li>Bekerjasama dengan pasukan pembangunan, QA, dan perniagaan untuk meningkatkan kebolehpercayaan sistem dan mengoptimumkan alur kerja.<\/li>\n<li>Bantu dengan penempatan, persediaan persekitaran, dan pengurusan keluaran.<\/li>\n<li>Dokumentasikan proses, kekalkan buku panduan (runbooks), dan kemas kini panduan teknikal.<\/li>\n<li>Sumbangkan idea untuk penambahbaikan operasi dengan mengenal pasti jurang dan mencadangkan penambahbaikan kepada pasukan.<\/li>\n<li>Menyokong pasukan dalaman dan pelanggan dalam menyelesaikan isu teknikal kritikal.<\/li>\n<\/ul>\n<h3>Kelayakan:<\/h3>\n<ul>\n<li><strong>Pengalaman:<\/strong> 0\u20131.5 tahun dalam operasi IT, sokongan pengeluaran, atau sokongan aplikasi perusahaan (graduan baharu dengan pengalaman latihan industri yang berkaitan dialu-alukan untuk memohon).<\/li>\n<li>Pendedahan asas kepada penyelesaian masalah, alat pemantauan, atau pengurusan insiden (melalui kerja kursus, latihan industri, atau pekerjaan terdahulu) adalah suatu kelebihan.<\/li>\n<li><strong>Kemahiran Teknikal:<\/strong>\n<ul>\n<li>Pengetahuan SQL asas hingga pertengahan untuk pengkuerian data; bersedia untuk mempelajari NoSQL.<\/li>\n<li>Selesa menggunakan MS Excel dan terbuka untuk mempelajari fungsi yang lebih lanjut bagi analisis data.<\/li>\n<li>Kepakaran dengan alat pemantauan sistem (cth., Greylog, Grafana) adalah satu kelebihan.<\/li>\n<\/ul>\n<\/li>\n<li>Kemahiran analitikal dan penyelesaian masalah yang kuat.<\/li>\n<li>Kemahiran komunikasi dan kolaborasi yang baik dengan pihak berkepentingan teknikal dan bukan teknikal.<\/li>\n<li>Perhatian terhadap perincian dan kebolehan menguruskan pelbagai tugasan secara serentak.<\/li>\n<\/ul>\n<h3>Apa yang kami tawarkan:<\/h3>\n<p>Sebagai tambahan kepada pampasan kompetitif yang menerajui pasaran, Salary Hero menyediakan faedah yang kompetitif di peringkat global, selaras dengan nilai kami bahawa pekerja layak dilayan dengan baik.<\/p>\n<ul>\n<li>Bonus berasaskan prestasi<\/li>\n<li>Elaun cuti tanpa had<\/li>\n<li>Persekitaran kerja hibrid<\/li>\n<li>Insurans kesihatan yang merangkumi pesakit dalam (IPD) dan insurans kemalangan diri<\/li>\n<li>Manfaat fleksibel merangkupi perubatan pesakit luar (OPD) sehingga THB 10,000 setahun<\/li>\n<li>Padanan dana simpanan pekerja<\/li>\n<li>Jumaat separuh hari setiap bulan kalendar<\/li>\n<li>Bajet \u201ckesejahteraan\u201d bulanan sebanyak THB 1,000<\/li>\n<li>\u201cBajet pasukan\u201d bulanan sebanyak THB 1,500 (cth. makan malam pasukan, gim, lawatan spa)<\/li>\n<li>\u201cBelanjawan pembangunan\u201d tahunan sebanyak THB 15,000 (cth. mempelajari bahasa baharu, kursus pengekodan, latihan scrum-master)<\/li>\n<li>Acara luar tapak syarikat tahunan dan pelbagai acara sosial<\/li>\n<\/ul>","protected":false},"excerpt":{"rendered":"<p>Job description As a Tech Operation Analyst, you will support day-to-day operational tasks, help troubleshoot system issues, and grow into a key link between technical teams and business users. You&#8217;ll work closely with senior team members who will guide and mentor you as you build your skills across our fintech ecosystem. This role reports to [&hellip;]<\/p>\n","protected":false},"featured_media":534,"parent":0,"template":"","meta":{"_acf_changed":false},"career-category":[22],"class_list":["post-1196","career","type-career","status-publish","has-post-thumbnail","hentry","career-category-integration"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.5 (Yoast SEO v28.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Tech Operation Analyst | Salary Hero<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/salary-hero.com\/ms\/career\/tech-operation-analyst\/\" \/>\n<meta property=\"og:locale\" content=\"ms_MY\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Tech Operation Analyst | Salary Hero\" \/>\n<meta property=\"og:description\" content=\"Salary Hero helps employers provide 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